Job Description
Building Services Supervisor About the Opportunity What You'll Do Under the direction of the Director of Building Services, this role is responsible for ensuring a clean and safe working environment for the university community. Responsibilities include:
- Inspecting all areas, including classrooms, to oversee physical plant services personnel and ensure compliance with departmental standards.
- Training staff, monitoring performance, and conducting formal written inspection reports to assess department operations, including equipment, chemicals, supplies, and materials used.
- Responding to customer concerns via phone, electronic mail, and in person, providing timely resolutions to service requests.
- Performing administrative duties, such as tracking employee attendance, coordinating special cleaning requests, and assisting with training materials and programming.
- Reviewing and monitoring contract cleaning vendors to ensure compliance with Building Services guidelines, inspecting tasks and frequencies regularly.
- Conducting daily inspections of classrooms and event spaces to ensure proper setup and maintenance for open houses, dedications, commencements, and other special events.
- Inputting work requests for Services and Trades as needed based on inspections and observations.
- Following emergency protocols and taking appropriate action in situations such as floods, fires, and snow/ice conditions to ensure the health and safety of the university community.
- Managing daily inspections and yearly maintenance of classroom spaces, ensuring the upkeep of supplies, furniture, window treatments, AV equipment, projection screens, flooring, ceiling fixtures, and lighting.
What You'll Need - A minimum of five years of supervisory experience is preferred.
- Strong verbal and written communication skills , with the ability to direct and motivate others.
- Experience with Microsoft Word and Excel is required.
- Proven ability to interact with all levels of administrative personnel.
- Must be able to work overtime as required.
- Must possess a valid Massachusetts driver's license and pass the university physical exam.
- This position requires a criminal background check .
- Considered Essential Personnel -this is a condition of employment.
- All University staff members must successfully complete a 90-day probationary period .
Schedule: - 40-hour workweek - Sunday & Wednesday - Saturday, 9:30 PM - 6:00 AM (Tuesday 9:30 PM start)
- Job description and schedule are subject to change based on university needs and demands.
Position Type Facilities
Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Base Pay Rate: $41.92
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About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.
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