Our Back Office specialist should also make sure customers get exceptional customer service and an amazing customer experience. Provide critical business support for operational activities of the epay’s Retailer Support team. The primary responsibility is maintaining high service levels. The position coordinates with Finance staff, Sales Managers, Operations & Integrated system providers.
§ Collaborates with their Supervisor on re-engineering processes that will improve the efficiency of workflows and enhance the client experience with account transitions.
§ Handles escalated issues and follow up on outstanding issues promptly.
§ Problem-solving skills.
§ Ability to manage multiple priorities simultaneously.
§ Must be process-oriented with attention to detail.
§ Self-directed and independent with assignments but works as a team player.
§ Being able to speak clearly, write and communicate effectively with our company’s Operation management and retailers directly.
§ Excellent customer service skills.
§ Strong work ethic and a high energy level
§ Intermediate Outlook, Excel, and Microsoft Office knowledge.
§ Proficient in English.
· Base salary + a fixed night shift bonus equivalent to 25% of the base salary without unexcused absences.
· Benefits include paid life and a paid private medical (optional) insurance.
· Employee stock purchase plan
· Paid time off (Compensatory days)
· Vacation time
· Paid holidays.
· Night Shift Free Residential transportation (Check availability)
· Tuition Reimbursement
· Internal co-op (CODERIA) that benefits members with emergency loans, savings plans, discounts at popular businesses and associations, differed payment plans at different department stores.
· In addition to this our company awards attendance by granting up to 6 paid days at the end of each year (Details to be disclosed for qualified candidates only)
· Salary increase based on Yearly Performance Review
Job Dynamics
§ On-Site Only
§ Night shift schedule required from 4:00 pm to 1:00 am (1 hr. earlier during daylight saving Australia) - 39 hours a week)
§ Back-office admin work
§ Days off: Friday & Saturday
§ 1 Short Day – Early leave
We are seeking an experienced PhysicianAssistant to join our Emergency Department team in Ashland, Kentucky on a locumtenens basis. This opportunity... ...Collaborate closely with board-certified Emergency Medicine physicians and clinical staffDocument all...
Position at EMrecruits/ PSROur independent practice is seeking an experienced full-time Emergency Medicine Physician Assistant to work in Kona or Waimea on the Big Island of Hawaii. We offer a fantastic work schedule with an emphasis on quality of life in one of the...
...meaningful experiences. Andaz Miami Beach is now recruiting a Massage Therapist to join the hotels opening team. An art-deco building... ..., you are responsible for delivering exceptional massage and body treatments.The right personwould possess great communication skills...
...Location: Work From Home Job Type: Full-Time or Part-Time Are you passionate about travel and ready to turn that passion into a career all from the comfort of your own home? We're seeking motivated individuals to join our team. This is a unique opportunity...
...Services is looking for an experienced Psychiatric Advanced Practice Provider to assess, diagnose... ...as needed, for domestic/overseas travel. Utilizes and documents interpretation... ...Psychiatry from the NCCPA- required. Nurse Practitioner (NP) - Requires unrestricted...