Job Description

Parts Advisor H.E. McGonigal Inc., Cadillac Buick GMC is looking for an experienced Parts Advisor/Inside sales for our rapidly growing parts department. At H.E. McGonigal Inc., Cadillac Buick GMC we believe that employees are the key to our continued success. We’ve built a legacy with our Value Statements and our employees have helped us become a familiar face in the community, be it from helping out at community events or providing the sales and service that our customers have come to love and respect. We know that none of this is possible without an amazing team of employees working within all facets of the dealership, and we treat our employees as family. H.E. McGonigal Inc., Cadillac Buick GMC is part of a growing family of dealerships that offers a fun working environment, great pay and benefits, as well as the opportunity to grow and advance your career. Job Responsibilities:

• Meet and exceed Chrysler/GM Customer Care Standards each quarter in all related areas
• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials and ensure that the customer is exposed to the full product line
• Pull purchased parts from stock
• If the part is not in stock, determine availability and submit an emergency order if requested by the customer
• Assist the Parts Manager in maintaining a Lost Sale Tracking Program
• Answer phone calls, providing price quotes and other information
• Set up orders for daily shipment, delivery or pick-up
• Solicit assigned accounts by phone
• Order parts not in stock if (after discussion with the Parts Manager)
• Notify the customer that ordered parts have been received
• Ensure that all parts are charged out before they leave the department
• Be friendly, professional and efficient when working with customers, both on the phone and in person
• Keep current on new products and product updates

• One year of experience in an automotive parts sales position is required
• High school diploma or the equivalent
• Ability to read and comprehend instructions and information
• Professional personal appearance
• Ability to work well with the public

• Competitive wages
• Paid training program
• Health, Dental, Vision, and additional benefits available
• 401k with company match
• Paid time off after 90 days
• Employee Purchase Program
• Employee Service and Parts Discount Program
• Professional working environment
• Opportunities for career advancement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

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